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Roadside, Recovery, At Home

Here are the key points for this cover. Please refer to policy terms and conditions for full details.

Roadside icon Recovery icon Home icon

Recovery

Recovery has the same terms and conditions as Roadside but with the following variations:

  • If the RAC cannot get your customer's vehicle repaired locally within what they deem to be a reasonable time, they will take the vehicle and up to 8 people home or to a single address anywhere in the UK.
  • If your customer falls ill, and there are no passengers who can drive, they can use Recovery for assistance.

Recovery does not cover:

  • Any vehicle which, in the RAC's reasonable opinion, was broken down or not roadworthy at the time your customer took out their policy.
  • The use of recovery as a way to avoid paying repair costs.
  • A second recovery if the RAC considers that the original fault of a first recovery has not been properly repaired.
  • Service within 24 hours of commencement of your customer's policy.

At Home:

At Home has the same terms and conditions as Roadside but with the following variations:

  • At Home allows your customer to use Roadside within 1/4 mile of their home address or where they normally keep the vehicle.

At Home does not cover:

  • The rectifying of failed or attempted repairs.
  • The reimbursement of taxi fares.
  • Service within 24 hours of commencement of your customer's policy.